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Overview
CallTower is a leading provider of cloud-based communication solutions, specializing in unified communications, contact center solutions, and collaboration tools. The company integrates voice, video, messaging, and conferencing services into a seamless platform that enhances business productivity and operational efficiency. CallTower’s mission is to empower businesses with scalable, reliable, and secure communication solutions that support their digital transformation initiatives and improve collaboration.
 
Products
  • Microsoft Teams Direct Routing
    • Features: Integration with Microsoft Teams for enterprise-grade calling, messaging, and collaboration.
    • Benefits: Enhances team collaboration and productivity with a unified communication platform.
  • Cisco Webex Calling
    • Features: Cloud-based calling, messaging, and meeting solutions powered by Cisco Webex.
    • Benefits: Provides reliable and high-quality communication services with advanced features and security.
  • Unified Communications as a Service (UCaaS)
    • Features: Comprehensive UCaaS solutions with voice, video, messaging, and collaboration tools.
    • Benefits: Enhances communication and collaboration across the organization, improving productivity and efficiency.
  • Contact Center Solutions
    • Features: Omnichannel contact center services with advanced analytics, real-time reporting, and workforce management.
    • Benefits: Improves customer experience and operational efficiency by providing comprehensive tools for managing customer interactions.
  • Global Voice
    • Features: International calling plans with local presence in multiple countries, direct inward dialing (DID), and toll-free numbers.
    • Benefits: Supports international business operations by providing local phone numbers and reducing long-distance costs.
  • Cloud Contact Center
    • Features: Cloud-based contact center solutions with intelligent routing, CRM integration, and real-time analytics.
    • Benefits: Enhances customer service capabilities with flexible and scalable contact center solutions.
 
CallTower’s product suite offers robust, scalable, and integrated communication solutions designed to meet the diverse needs of modern businesses, enhancing communication, improving productivity, and supporting global operations.

CallTower

  • CallTower targets a diverse range of industries, including healthcare, finance, education, retail, and technology. The company focuses on small to medium-sized enterprises (SMEs) as well as large corporations that require advanced, integrated communication solutions to improve their internal and external communication capabilities.

     

  • CallTower differentiates itself with a comprehensive suite of services that offer flexibility, reliability, and seamless integration. Key benefits include:

    • Unified Communications: Integrated voice, video, messaging, and collaboration tools for a seamless communication experience.
    • Scalability: Solutions that grow with the business, easily accommodating increased demand and evolving needs.
    • Global Reach: Solutions that support international communication with a presence in multiple countries.
    • Security: Advanced security measures to protect data and ensure compliance with industry regulations.
    • Expert Support: Dedicated customer support and managed services to ensure smooth implementation and ongoing management.
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